Refund policy

Cancellation / Return (Refund / Exchange) b>

* We accept exchanges and refunds for your convenience.

Cancellation due to customer's convenience (before shipping the product)

Cancel within 30 minutes from the order from Purchase history regardless of the reason It is possible.


Remarks b>
-Please note that we cannot accept cancellations if the corresponding conditions described are not met.
-If the cancel button is not displayed in the purchase history, whether or not to cancel depends on the stock status of the target product and the preparation stage for shipping.
-If you wish to cancel, please contact "Contact for Cancellation / Refund / Exchange".



Refunds due to customer convenience

We accept refunds due to customer convenience




Exchange at customer's convenience

We accept exchange at customer's convenience



Refund due to product defects

Refunds will be given if the following conditions are met.

Correspondence conditions b>
■ If you have any questions about the product, please be sure to contact us before purchasing. ■ Refunds Within 10 days of arrival, please read these refund notes first, and then send the email address [AISFA@foxmail.com] to [orderer name] [order number or product name] [refund] Please contact us with the reason for your request. Please note that in the unlikely event that we cannot contact you by email, we will call you at the phone number you entered in the orderer information. * Although we are careful about inspection, in rare cases, the product may have frayed or distorted, folds, wrinkles, fine scratches or stains on the product at the time of shipment from the factory. Therefore, we do not accept refunds or returns for the following reasons (*). If you are looking for the perfect product, please refrain from purchasing. (* Color and size exchange, delivery date confirmation error, different image, wrinkles, etc.) ■ Refund shipping and handling fees We will bear all costs for shipping wrong products and obvious defective products. increase.

Available period b>
If you contact us within 10 days after the item arrives

Refund amount b>
Full price of the item

Return shipping fee b>
Store burden




Replacement due to a defect in the product, etc.

If the following conditions are met, the product, etc. will be replaced.

Correspondence conditions b>
■ If you have any questions about the product, please be sure to contact us before purchasing. ■ Returns and exchanges Within 30 days of arrival, first read the notes on returns and exchanges, and then send the email address [ AISFA@foxmail.com ] to [orderer name] [order]. Please contact us with your number or product name and [reason for return or exchange]. Please note that if you cannot contact us by e-mail, we will call you at the phone number you entered in the orderer information. * Although we are careful about inspection, in rare cases, the product may have frayed or distorted, folds, wrinkles, fine scratches or stains on the product at the time of shipment from the factory. Therefore, we do not accept any exchanges or returns for the following reasons (*). If you are looking for the perfect product, please refrain from purchasing. (* Color and size exchange, delivery date confirmation error, different image, wrinkles, etc.) ■ Shipping fee and handling fee for returned goods We will bear all costs for shipping wrong products and obvious defective products. increase. For other returns due to customer's convenience, we will charge 540 yen as a handling fee in addition to the return shipping fee from the customer to us, so please understand and understand in advance.

Available period b>
If you contact us within 30 days after the item arrives

Return shipping fee b>
Customer-paid

Re-shipping b>
Customer-paid




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